Korek Ring Back Tone is a service that allows you to personalise the tone that is played to your callers by activating the service and purchasing songs.

A ring back tone allows customers to replace the traditional “ring-ring” tone that callers hear before the call is answered with a song.

Yes. A ring tone is what you hear from your phone when someone calls you. A ring back tone is what someone hears when they dial your number.

No. Your ability to successfully activate and use the service is not dependent on the make nor model handset you are using.

You are required to activate the service; service will be available for thirty (30) days upon activation.
 
When someone dials your mobile number the network recognizes that you have activated the Korek Ring Back Tone service and plays the tune you selected to the caller.

Yes. The Korek Ring Back Tone service is available to all Korek customers; for both personal and business contracts.

You have two (2) options available for activating Korek Ring Back Tone:

• Dial 333 and follow the prompts.
• Send a blank SMS to 333. You will receive a text message confirming subscription as well as the menu.

Note:

• The rate to call 333 is 50 IQD per minute.
• Cost is 50 IQD per text.

You will immediately receive a text message confirming your activation.

Yes, the validity is depending on the customer balance.

Songs can be chosen from the following categories:

• Arabic.
• English.
• Turkish.
• Kurdish.
• Persian.
• Iraqi.

You may access the full list of categories and songs in each category by:

• Dialing 333.
• Sending a blank text message to 333.
• You will then receive a text message(s) with the list of categories.
• Reply to the text message with “cat <code for the category>”.
• Will receive a text message(s) with the list of songs in the category selected.
• Cost per text message sent is 50 IQD.

A song can be purchased through any of the access interfaces.

• Dial 333.  Cost is 50 IQD per minute
• Send an SMS to 333. Cost is 50 IQD per SMS

The monthly subscription fee of Korek Ring Back Tone is 1,200 IQD per month

Each song purchased is valid for 360 days after purchase.The cost of each song is 600 IQD. The song will be available for the 360 days provided that the subscription is renewed each month.

Yes. You may listen to the song by calling 333.

The rate to call 333 is 50 IQD per minute.

No. You are not restricted to the number of songs that can be purchased.

Yes. Each song is valid for 360 days after purchase.

You will be required to repurchase songs after expiration.

The song is removed from your album once it expires.

You may change the song that is played to your callers as often as you wish.

No. You will not be charged each time someone dials your number and hears the song.
 
Korek does not charge its customers to receive a call.

No. Callers who dial your number are not charged when a song is played to them.

Korek only charges its customers when the call is connected. That is, when someone answers the phone or the call goes to voicemail.

Yes. If someone dials your number while you are roaming the song that you set will be played.

No. The Korek Ring Back Tone subscription is not transferrable. Therefore, if you change your mobile number you will be required to activate the service from the new number.

No. The Korek Ring Back Tone service is connected to your mobile number. Hence, the Korek Ring Back Tone activation will still be available after a service conversion.

No. The Korek Ring Back Tone service is connected to your mobile number. Hence, the Korek Ring Back Tone activation will still be available after a service conversion.

Yes. You have the option of deactivating the service before the 30 days expiration date.

Deactivating via text message:
Send a text message with “off” to 333. Message price is 50 IQD

No. After deactivating the service, the regular ring will be played to all callers.

Yes.

Korek’s Ring Back Tone subscription renewal is automatic for both prepaid and postpaid customers.

The renewal will fail at this time.

However, the system will automatically renew the subscription once credit is added to your account

Upon renewing the subscription you will receive the confirmation message: “The Korek Ring Back Tone service has been reactivated for 30 days.”