FAQ

Frequently Asked Question providing you with a helping hand. KOREK Telecom is committed to providing you with all the help you need to use your mobile effectively and with ease.

If you have any questions about KOREK Telecom's vast array of products and services, or about your mobile phone, we have a range of ways to assist you.

For information about our products and services. Our frequently asked questions (FAQ) are designed to help you.

What is the KOREK Telecom code? 

  • The code for KOREK Telecom is 0750

What plans are available?

  1. Expansion of network capacity more than 6,000,000 customers
  2. Expanding coverage of our mobile network to neighboring provinces and the rest of Iraq 

Where can I buy KOREK Pre-Paid cards?

  • You can buy KOREK Pre-Paid cards at any KOREK sales office or kiosks in whole Iraq

What’s the price off a SIM-Card?

  • KOREK SIM-Card costs $10.00 US, with it you will get $0.50 US credit of talk time

Is there a waiting period to get a SIM-Card? 

  • No, there is no waiting period to get Korek SIM card, you can obtain it immediately and any KOREK Sales offices or kiosks in Erbil and Dohuk provinces

What services will I get as basic service?

  • You will get following services; Calling Line Identification (CLI), call waiting, call holding, call diverts, call barring, Unstructured Supplementary Services Data (USSD), Short Message Service (SMS) and SMS-on-TV

What services are optional and cost extra?

  • Voice Mail Service (VMS). General Packet Radio Service (GPRS). International roaming service 

Where does KOREK Telecom have coverage?

  • KOREK telecom covers the whole province of Erbil and Duhok and part of province Kirkuk and Mosul 

If your question is not answered please contact KOREK customer care (Link to Customer care) or send us an email to info@korektel.com